We welcome schools who want to send their learners to visit and volunteer at AWS(PE). We firmly believe that the key to creating a better future for animals and their welfare is by educating children. School visits not only equip children with knowledge about animals, but more importantly, they are designed to promote positive attitudes, build empathy and develop responsible behaviour. We aim to help children develop into responsible citizens within their communities. Our goal for volunteers is to help decrease the stress levels of the animals through socialisation and exercise, to assist the staff where needed and to be positive advocates of the animals and the shelter.
Before your visit
1. All schools should contact AWS(PE) at least a week before a planned visit to
confirm the numbers of learners and the time of the visit.
2. School volunteer/visiting hours are between 10am and 2pm Monday to Saturday.
3. All learners, irrespective of their age or grade, must be accompanied by a
representative from their school.
4. An adult supervisor (teacher/parent/volunteer) organised by the school needs to
be present for every group of four or less learners throughout their visit to the
Animal Welfare (PE).
5. Learners and their supervisors/representatives must report at the reception when
6. Learners will be assigned tasks by the AWS(PE) Wardens when they report to
7. No learners under the age of 16 are allowed to walk the dogs or be in the cat
pens without adult supervision.
8. No learners are to go near the donkey and horse areas unless arrangements
have been made with the EC Horse Care Unit.
1. Dress code: long pants, sturdy shoes or boots (no open toes), t-shirt or long
2. Volunteers must be supervised by an adult at all times.
3. Volunteers must be kind and respectful to the AWS(PE) staff.
4. Please do not answer any questions from other visitors unless you are positive
of the answer. Always ask an AWS(PE) staff member for assistance.
5. Sanitise/disinfect your hands before and after handling each animal.
Sanitise/disinfect the bottom of your shoes often. F10 bottles and trays are
provided for this purpose at the entrance to each holding area.
6. Make sure cage/kennel cards do not get mixed up. Do not remove or change
7. If an animal gets loose, and you cannot get hold of it, please ask an AWS(PE)
employee for assistance.
8. If you notice an animal that may need medical attention or is aggressive, please
notify the AWS(PE) staff.
9. If you receive a deep scratch or bite, report to the front immediately.
1. Always be careful when working with the dogs. Watch for signs of aggression.
Be extra careful when several dogs are together or when children are present.
2. Do not walk Pit Bull or Boerboel dogs (or larger dogs) unless you have
permission from the Kennel Manager or a supervisor.
3. Please attach the leash to the chain collar properly. The AWS(PE) staff can help
4. All dogs in a pen to be walked together.
5. Please use the disinfectant foot baths when entering and leaving each pen.
6. Please scoop up after your pooch.
7. Disinfect your hands with F10 spray before and after handling each animal.
1. Please avoid working with or handling any feral cats unless you have permission
from kennel staff.
2. Adult cats love to be petted and brushed. You can ask for brushes at reception.
3. Maximum of 2 people in each cat pen at all times.
4. Please keep the main pen gate closed before opening individual pens so that the
cats cannot escape.
5. Disinfect your hands with F10 spray before and after handling each animal.
Cleaning Cages & Feeding
1. If you would like to assist with the cleaning of cat pens or dog kennels, please
work under the guidance of the kennel staff at all times.
2. Do not feed animals without permission as they may be on a special diet or need